The role of ERP in accessing data in the management of academic affairs in public universities in Kenya
Dr. Berita Singoro
The role of ERP cannot be underestimated in universities in Kenya. ERP is key in ensuring production of consistent, confidential, standardized and centralized data. The purpose of this paper is toestablish the role of ERP in accessing data in the management of academic affairs in selected public universities in western region of Kenya. The objective was to determine the role of ERP in accessing data in the management of academic affairs in public universities in western region of Kenya. The study employed a descriptive study design and used questionnaire and interview schedules to obtain data. A sample of 16 DVCs and academic Registrars, 8 IT technicians, 120 Deans of faculties/schools and CODs and 320 lecturers were selected for the study from 8 universities. A total of 464 respondents participated in the study. Purposive sampling technique was used to select universities and respondents for the study. Lecturers were selected using proportionate stratified random sampling technique according to the courses they teach. The instruments of data collection were the questionnaire, interview schedules and content analysis. The data collected were analyzed using descriptive statistics of mean, frequencies and percentages and inferential statistics; chi square. The study found out that ERP provided security to examination data. Data was standardized, consistent, confidential and centralized. The study concluded that ERP systems contributed to improved data management as compared to the management information systems because ERP IS advanced in standardizing and centralizing data. The university academic staff members are encouraged to embrace the use of ERP systems to improve on timely data management of examination processes. The university academic staff members are encouraged to demystify the complexities of using ERP in order to reap the benefits of implementing ERP in academic affairs.